Troubleshoot your Kyocera Echo

Troubleshoot common issues on your 

Kyocera Echo

Performing the following steps can help you resolve some of the more common device issues that you may experience on your Kyocera Echo™.

• Check and update device software
• Update the device data profile
• Power cycle your phone
• Check functionality of applications (smartphones/PDAs)

Find and update your device software

Just like a computer, the software on your phone needs to be updated periodically to make sure you have all the latest fixes and enhancements to keep it running at optimal performance. Check your current version and perform any needed software updates.

Update the device data profile

If you are experiencing any data issues, we recommend performing a data profile update. This will refresh your data service parameters such as username and password and help clear out any memory issues that might be affecting your phone.

To update your profile:

1. From the Home screen, press Menu, then tap Settings
2. Flick up to scroll down, then tap System updates
3. Tap Update Profile
4. You will see the message The network is preparing your services. Please wait…
   • Note: Do not interrupt this process. If the screen goes into sleep mode you may tap the screen to wake up the device but do not hold down the End key as it will interrupt the process.
5. Once the update is complete, you will see the message Device Configuration has completed; tap OK

Power cycling

By power cycling your phone, you will be able to re-register your phone with the network, which may correct slow down issues, data connection issues and other problems.

To power cycle your phone:

WARNING: For PDAs and smartphones, performing a power cycle may cause the loss of some unsaved data or information. Before removing the battery, we recommend you save any data or information you want to keep.

1. Turn the phone off
2. Remove the battery
   • Note: There is a small white tab on the battery you can use to help with removal.
3. Reinstall the battery
4. Turn the phone on

Note: It can take several minutes for the phone to restart after removing the battery. It is normal for a white screen and timer icon to display during startup – it is not an indicator that the phone is locked or frozen.

Applications

If you recently downloaded an application and noticed a difference in your Kyocera Echo's performance, the new application may be causing the problem. To troubleshoot this:

1. Uninstall the new application
2. Power cycle the phone
3. It should now perform as expected. If it does, then you can try to reinstall the application.
4. If you continue to have problems after you reinstall the application, we recommend you uninstall it.
   • If the application came from a third-party vendor and not from a Sprint site, contact the application provider to help you work through the problem. Please keep in mind that if the application you downloaded came from a Web site other than sprint.com, it may not be a Sprint-supported application.
   • If you continue to have problems after uninstalling the application, or the application was downloaded from sprint.com, please contact us.

Sprint Echo by Kyocera Hands-On

Sprint Echo by Kyocera

 Hands-On

This review was done at a recent technology expo and showcases the new Kyocera Echo which boasts the new dual screen technology of Kyocera.  The phone has the capability of running both screen simulataneously to give the user the option of either a split screen, a screen with a keyboard on the adjacent screen, or in tablet mode.  The phone has decent specs but some have complained of it's cheaper plastic exterior and gap between screens.  It also lacks the single hand functionality that many users desire when on the go.  Take a look at this review and decide for yourself.

Inside the Kyocera Echo Test Lab

Inside the Kyocera Echo Test Lab

The Kyocera Echo has received mixed reviews but definitely contains some very durable features such as Gorilla Glass and Copper alloy hinges for durability.  This quick video spoof explains the details which set the Kyocera Echo apart from the crowd.

Click Here for Kyocera Accessories

Kyocera Echo Video Tutorials

Kyocera Echo Video Tutorials

The Kyocera Echo is a popular phone most commonly brought to you on the Sprint network.  This unique model provides a split screen for larger viewing and ease of use.  This tutorial will give you all of the basics to include unboxing and everything you need to get started.  Enjoy the Kyocera Echo video tutorials and feel free to check out our link provided below for a great review of the Kyocera Echo.

Kyocera Echo Review

HOW TO ROOT THE KYOCERA ECHO

HOW TO ROOT THE KYOCERA ECHO

Worst Gadgets Ever 001: Kyocera Echo

Worst Gadgets Ever 001: Kyocera Echo

The world of mobile technology is one of the fiercest competitive markets ever. In the quest to stand out from the pack, some companies make bold moves and succeed brilliantly. Others are more meek and fade into the unexceptional background. Still others fill the space between, innovating once, then endlessly iterating over and over again.

Then there are those that just screw it all up. Thanks to choices that are either too bold, too meek, or just plain-old absolutely insane, these are the products that fall flat on their face. They're not to be mocked, but the lessons they teach should certainly be remembered. 

That's our goal with Worst Gadgets Ever: recalling some of mobile technology's biggest blunders, acknowledging what the original intent was, and taking lessons from failures in execution.

On this episode: Sprint's one-time pride, the "industry-first" Kyocera Echo. Announced during a February 2011 NYC event amid a fog of David Blaine magic -presumably to distract from the device's wide array of shortcomings- the Echo was the precursor to today's phablets. But instead of just expanding a smartphone's dimensions until it creeped up on tablet territory, as with Samsung's Galaxy Note, Kyocera employed dual screens connected by a hinge protected by six patents (pending).

Somewhere between all those patents, the thick bezel, aged Android build, and design characteristics of a child's toy, the dream went awry for Kyocera and Sprint. So awry that, even in a world where misfit toys like the Optimus Vu and Padfone get sequels, we haven't seen any indication of a follow-on to the calamity that was the Echo. Click the video below to see why, and stay tuned for more as we continue to plumb the depths of the Worst Gadgets Ever.